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Courier service is available in Manhattan below 125th St and in some areas of Brooklyn. Deliveries to/from Brooklyn are billed for a vehicle courier.
Courier service is available Mon-Fri from 9am-5pm.
Courier service requires a 2-3 hour window for pickup/delivery and a contact name and phone number. If your office closes at 5pm, courier service must be ordered by 2pm.
$25 for a bike messenger (up to 3 laptops), one-way
$50 for a vehicle (desktop or 3+ laptops), one-way
A nonrefundable $75 diagnostic fee may apply for any item checked in for service.
Courier fees are nonrefundable.
Payment is required prior to repair, with the exception of clients with established Net30 terms. Payment delays can result in repair delays.
Although every attempt will be made to ensure your personal information is , MTS is not responsible for data loss. Backup or recovery services are done as labor services only. Some software may require a reinstallation, re-authentication via sign-in, or a product key for reactivation. The customer is responsible for these credentials.
MTS is not responsible for any accessories included with items checked in for service, including but not limited to: boxes, bags, cases, adapters, cables. Stickers and asset tags may be lost during service.
Any item left for service & not picked up within 60 days will be considered abandoned. The item will become property of MTS and the repair deposit may be forfeited to help regain any costs.