Service at MTS Pro Services
MTS Professional Services has been an Apple Authorized Service Provider since 2006 and recognized as a Premium Service Provider by Apple since 2011. Premium Service Providers are an elite tier of Apple Authorized Service Providers that continually meet Apple’s criteria of service excellence and technical support.
Before Bringing Your Machine in for Service:
- “Find My” must be disabled on Macs running 10.15 or later, and on all iOS devices checked in for service.
- Firmware passwords must be removed before checking in items for service. If the machine isn’t functional enough to remove it, a Proof of Purchase that lists the serial number of the computer is required for removal.