IT Services Built to Meet Your Business Goals

Whatever IT challenges you're facing, we've probably seem them before. Here's how we can help.

Who We Work With and How

MTS has been building Apple-first IT infrastructure for mid-market companies for 30+ years. Every MTS engagement starts with a baseline. We assess where your environment actually stands. From there, we build a roadmap with a measurable goal. Then we get to work.

Services That Work Together

These are not just standalone offerings you pick off a menu. They connect. Your managed services team uses the same device management platform your fleet runs on. Your warehousing feeds directly into onboarding. Everything is built to work as a system.

Managed Services

We handle live support, proactive monitoring, device management, onboarding and offboarding, and long-term IT strategy. You get a clear roadmap from day one, built off your Reality Check Assessment. Every 90 days we revisit it. Every recommendation is tied to moving your environment forward, not just keeping it running.

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Best for: IT leaders who are stretched too thin, don't want to be bothered with break/fix support.

Warehousing

MTS sources, stores, stages, and ships all the hardware so your team has what it needs before day one. Devices arrive enrolled and ready to use. Your new hire is up and running on day one. As an Apple dealer we can sell you the device, store it, deploy it, retrieve it, repair it, manage it, support it and trade it in to redeem retained value.

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Best for: Growing teams, remote-first companies, and anyone who has lost hours of their life chasing down hardware.

Device Management

We manage and secure every device from onboarding through offboarding. Monitoring, patching, security policies, and compliance documentation. Mac fleets run on Talos Fleet Management, powered by Jamf Pro. Windows fleets run on Helios Fleet Management, powered by Intune. Both sides are expert-managed. Neither gets treated like an afterthought.

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Best for: IT departments that don't want to be bothered with device management. Outsource it to Mac specialists and focus on more important issues like security.

The MTS Device Lifecycle Model

We manage every device continuously, not just when something breaks.

Eight-step device lifecycle: purchasing, warehousing, deployment, retrieval, provisioning, support, repair, and trade in.

The Reality Check Assessment

How Every Engagement Starts
(and Stays on Track)

The Reality Check Assessment is a full evaluation of your IT environment: endpoints, network security, backups, access controls, and threat intelligence. Every finding gets measured against your actual business goals and scored on a 0 to 100 scale.

That score is your baseline. Every decision we make together is aimed at moving that number up.

Every 90 days, the Quarterly Reality Check revisits your score. We measure what has moved, what has not, and agree on the next 90 days of priorities. You get a written summary after every session.

A continuous improvement framework that keeps both sides accountable.

MTS team working together
Rich R.

"MTS has been an invaluable partner to our team — whenever we need them, they're there, and their expertise never disappoints. It's rare to find an IT partner that's both deeply knowledgeable and genuinely responsive, and MTS checks both boxes every time."

-Rich R.
VP Integrated Production Services - Ayni Brigade