Step 1:
Reality Check Assessment. A full evaluation of your environment, scored against your actual business goals. That score is your baseline.
Instead of hiring, training, and managing another IT person, you get a full team, that already knows what they're doing
"Full IT support." "Proactive partnership." "We become an extension of your team." Every MSP says some version of this. Three months in, you are right back to putting out fires.
MTS works differently. We automate the stuff that slows other teams down. We actually listen to what your business needs instead of running a one-size-fits-all playbook. And we are always looking for a smarter, leaner way to get things done.
Most managed services is reactive. You call when something breaks. They fix it. We start by asking where does your IT environment need to be in 12 months, and what is it going to take to get there?
Step 1:
Reality Check Assessment. A full evaluation of your environment, scored against your actual business goals. That score is your baseline.
Step 2:
Every 90 days we revisit it together, measure what has moved, and agree on the next set of priorities.
Step 3:
Achieve the goal to make it measurably better, quarter after quarter, not just keep IT running.
Every managed services engagement starts at $80/user:
| Feature | Assist $30/User | Plus $80/User | Select $120/User |
|---|---|---|---|
| Unlimited Help Desk Support | X | X | X |
| Access to Repairs | X | X | X |
| Dedicated Account Manager | X | X | X |
| Device Management | Not included | X | X |
| Proactive Monitoring and Maintenance | Not included | Not included | X |
| Employee Onboarding / Offboarding | Not included | Not included | X |
| SaaS / Application Management | Not included | Not included | X |
| Network Management | Not included | Not included | X |
| Server Management | Not included | Not included | X |
MTS has been working in Apple enterprise for 30+ years. Our specialists worked on one of the largest Jamf deployments globally. We took that expertise and brought it to the mid-market through Talos Fleet Management. Talos gives mid-sized businesses enterprise grade device management at a cost that's lower than hiring your own team. That depth shows up in how fast problems get diagnosed, how edge cases get handled, and how well your environment holds up over time.
Get Your Reality Check